What We Do

Just Straight Talk (JST) is a Community Interest Company supporting people across The Black Country who are disadvantaged by providing the practical help, support, and motivation they need to address and overcome barriers, turn their lives around and achieve life goals.

A recent social return on investment study we commissioned reported a cost saving to society of over £11.7 million.

The Beginning

Just Straight Talk (JST) has over 10 years’ experience of providing services within The Black Country for people including those long term unemployed, economically inactive and people struggling with the cost-of-living crisis and the complex systems in place.

JST does this by providing practical support, motivation to address and overcome barriers to help people turn their lives around and achieve their goals. We work with people aged 16+ with no upper age limit.

Nobody is turned away and they have projects to cater for a wide range of needs.

Since 2012 they have worked with over 4,200 people with a range of issues - from crisis situations to those that simply need someone to talk to.

JST recently conducted a social return on investment study which proved a cost saving to society of over £11 million. Take a look at this recent study detailing this saving and more from 2012- 2022. Their dedicated team provide person centred, bespoke support around the needs of individuals, who have typically slipped through the net of mainstream services.

The team have specialist experience and projects in areas such as benefits, debt, alleviating poverty, domestic abuse, homelessness, physical and mental health, loneliness, isolation, addiction, digital exclusion, care leavers, carers, learning difficulties and issues with access to training and employment.

Our Response to Needs

JST responds to emerging needs and build projects around them. Our current projects are diverse to suit age groups 16+  and are always tailored with you in mind. We respond to emerging needs and the voices of our communities.  Below is a snapshot of the current JST support on offer. For more info please see our Support Projects Page.

The Alliance Project - Are you in Dudley and age 16-25? If so we can help you get your life back on track and into employment!

Yours Truly - Do you care for anyone at home? Are you in Dudley? Yours Truly can support you with your life goals.

Pom Poms 4 Loneliness - Do you live in Coseley? Do you often feel left out or lonely? Then this could be the project for you! Get in touch today!!

Platform -  Supporting small groups in Dudley & Sandwell to people 18+ experiencing mental and physical health issues

Digi Dudley - digital support to lonely and isolated older people,

Full Circle providing peer to peer solutions and support to people whose lives are being negatively impacted by alcohol.

Swift Responder -  providing financial support due to the cost of living & fuel crisis

UK-Can supporting Ukrainian women into employment

Multiply building confidence and skills in financial resilience and numeracy for employed people.

Autism Café providing friendship and social support groups.

Walsall Bridges - Do you live in Walsall and need additional support to overcome any barriers and progress and reach your potential?


JST builds people up forging trusted relationships in order to make the biggest impact and help people feel better equipped and empowered for their futures. By doing so people are inspired and feel like they can work, enjoy life and not be dependent on services anymore.


We are able to speak up for individuals and act on their behalf and them in a range of complex situations such as benefit assessments , appeals, with debt agencies, social services, housing.


We provide support over a period of time to help and guide people through difficult situations, to overcome issues and barriers and change their lives for the better.


We provide individual support for people facing a range of issues. Working 1-2-1 we work with people to identify and address their main barriers, develop coping skills, improve confidence and well being


Whilst working with people to address their issues and barriers we actively support them to become stronger, more confident and gain control over their own lives.



Clive's Story

Clive's Story

Clive self-referred to the BBO Bridges project after seeing a leaflet in his local area. Clive was at a very low point in his life and required support in many areas such as, Mental Health, Confidence and low self-esteem, reducing Isolation and engaging with other Health professionals.


Cynthia's Story

Cynthia's Story

Cynthia came as a referral from Stourbridge Job centre. Her adviser had met with her and immediately began to make urgent referrals for support as her mental health was a serious cause for concern. Cynthia was experiencing a stressful family dispute that had also resulted in a stop to her finances.


David's Story

David's Story

David accessed BBO Community Matters project via Dudley job centre initially to help and support him into employment. However, when I met with David, I have realised that David had mental health issues and he required immediate mental health support. David never had any mental health support before or any other support such as helping him to build his confidence


Dawn's Story

Dawn's Story

Dawn Smith was initially referred to BBO Bridges project from Tipton Jobcentre. As a Lone Parent of two children aged 4 & 5 years old, she will soon be making the transition from Income Support to JSA, our main challenge in working together was to get Dawn employment ready and to find work, whilst considering he Childcare needs. 

Meet the Team

meet the team